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This privacy policy will explain how Instituto de Asesores SL (IA) uses the personal data we collect from you when you use our website.

Topics:

• What data do we collect?
• How do we collect your data?
• How will we use your data?
• How do we store your data?
• Marketing
• What are your data protection rights?
• What are cookies?
• How do we use cookies?
• What types of cookies do we use?
• How to manage your cookies
• Privacy policies of other websites
• Changes to our privacy policy
• How to contact us
• How to contact the appropriate authorities

What data do we collect?

IA collects the following data:

• Personal identification information (Name, email address, and phone number).
• Messages sent through the contact form and comments on our posts.

How do we collect your data?

You directly provide IA with most of the data we collect. We collect data and process data when you:

• Register online.
• Voluntarily complete a customer survey or provide feedback on any of our posts or via email.
• Use or view our website via your browser’s cookies.
• Complete a contact form request.

IA may also receive your data indirectly from the following sources:

• No other means.

How will we use your data?

IA collects your data so that we can:

• Process your order and manage your account.
• Email you with special offers on other products and services we think you might like.
• Use anonymized data for customer profiling activities.

We will never share your data with any other companies.

How do we store your data?

IA securely stores your data on the premises of our cloud database provider in Frankfurt and our own servers in Bulgaria and Lithuania.

IA will keep your messages and personal details for ten years. Once this time period has expired, we will delete your data by removing the corresponding records in our databases.

Marketing

IA would like to send you information about our products and services that we think you might like. If you have agreed to receive marketing, you may always opt-out at a later date.

You have the right at any time to stop IA from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please contact us to let us know.

What are your data protection rights?

IA would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You can request IA for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that IA corrects any information you believe is inaccurate. You also have the right to request IA to complete the information you believe is incomplete.

The right to erasure – You have the right to request that IA erases your personal data under certain conditions.

The right to restrict processing – You have the right to request that IA restricts the processing of your personal data under certain conditions.

The right to object to processing – You have the right to object to IA’s processing of your personal data under certain conditions.

The right to data portability – You have the right to request that IA transfers the data that we have collected to another organization or directly to you under certain conditions.

If you make a request, we have one month to respond. If you would like to exercise any of these rights, please contact us using our contact form.

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

How do we use cookies?

IA uses cookies in a range of ways to improve your experience on our website, including:

• Keeping you signed in
• Understanding how you use our website

What types of cookies do we use?

There are several different types of cookies. However, our website uses the following:

• Functionality – Our Company uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and the location you are in. A mix of first-party and third-party cookies is used.
• Advertising – Our Company uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address.

How to manage cookies

You can set your browser not to accept cookies. However, in a few cases, some of our website features may fail to function.

Privacy policies of other websites

The IA website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

IA keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on January 1st, 2023.

How to contact us

If you have any questions about IA’s privacy policy or the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us using our contact form.

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that IA has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office that corresponds to your jurisdiction.